Refund Policy

Last updated: November 10, 2026

scrubdaddy accepts eligible return requests made within 30 days after delivery.

Return eligibility

Items must be unused, in their original condition, and in the original packaging. Include the order number or other proof of purchase. Contact us before sending an item back so we can confirm eligibility and provide the return method.

Return shipping

For eligible returns, scrubdaddy pays return shipping and will provide return instructions or a prepaid return label. Returns sent without authorization may not be accepted.

Damaged, missing, or incorrect items

Contact us promptly with the order number, a description of the issue, and clear photos when available. We will review the order and provide the appropriate next step.

Refunds

After the returned item is received and approved, we will issue the refund to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the credit.

Order changes and cancellations

Contact us as soon as possible before shipment if you need to change or cancel an order. We cannot guarantee a change or cancellation after an order has entered fulfillment, and a shipped order cannot be recalled reliably.

Contact

Email: Support@scrudaddyda.com
Phone: (912) 662-9259
Address: 6113 Covington Rd, Columbia MD 21044, United States